KHS supports its customers with digital systems & solutions amid Covid-19

Digital communication and processes can never fully replace personal contact or the human factor. However, just how helpful virtual solutions can be when face-to-face encounters are suddenly impossible is illustrated by the current pandemic. KHS is a reliable and supportive partner to its customers during these challenging times. With its various digital systems and solutions, such as the intelligent ReDiS remote maintenance system and Basic Line Monitoring, the Dortmund engineering company ensures that production processes are efficient. Customers also benefit from fast, uncomplicated technical support through KHS’ augmented reality service and 24/7 service helpdesk. The world has stood still since the beginning of the corona pandemic — travel and international trade are restricted. Large-scale events such as trade shows and congresses are only possible in a streamlined form, and social distancing rules have to be adhered to. For many companies, this means that the usual services performed on-site, such as overhauls or maintenance, are only possible to a certain extent or even not at all. This can have dire consequences — downtime, production stops, loss…

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